London North Eastern Railway on Twitter: "@fr_anastasia @cookang Hi Anastasia. Do you have a Customer Reference Number beginning with LNER-19? ^KM" / Twitter
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![Why did LNER sell me a ticket for a rail strike day and refuse a refund? | Consumer affairs | The Guardian Why did LNER sell me a ticket for a rail strike day and refuse a refund? | Consumer affairs | The Guardian](https://i.guim.co.uk/img/media/2d473c66c3e3e675040d4bd2d539e9209e3a504b/2_0_3260_1956/master/3260.jpg?width=1200&height=1200&quality=85&auto=format&fit=crop&s=6bb21da42e2e8e834a9418ea0c5a5880)
Why did LNER sell me a ticket for a rail strike day and refuse a refund? | Consumer affairs | The Guardian
![LNER invest millions during the pandemic on a mission to transform their customers journey experience LNER invest millions during the pandemic on a mission to transform their customers journey experience](https://www.railadvent.co.uk/wp-content/uploads/2021/07/IMG_3585-2-1080x720.jpg)
LNER invest millions during the pandemic on a mission to transform their customers journey experience
London North Eastern Railway on Twitter: "@TheTartanDuck @JohnMasonMSP You can email the customer service team at customers@lner.co.uk or pick one up from any LNER station along the route Jaqi. ^SM" / Twitter
![Top train operator starts selling its own 'split tickets' to save cash for passengers | The Independent Top train operator starts selling its own 'split tickets' to save cash for passengers | The Independent](https://static.independent.co.uk/2022/05/17/16/AzumaKingsCross.jpg?quality=75&width=982&height=726&auto=webp)